Introduction
This Privacy Policy outlines how our hotel booking website collects, uses, discloses, and
protects the personal information of users. We are committed to ensuring the privacy and
security of your information. By using our website, you consent to the practices described
in this policy.
1. Information Collection
- Personal Information: We may collect personal information such as your
name, contact details, email address, and payment information when you make a hotel
reservation through our website.
- Usage Information: We may collect non-personal information about your
interactions with our website, including IP address, browser type, device information,
and browsing activities.
2. Use of Information
- We use the personal information you provide to process your hotel reservations,
communicate with you regarding your bookings, and provide customer support.
- We may use your email address to send you promotional offers, newsletters, and updates
about our services. You can opt-out of receiving these communications at any time.
- We may use the non-personal information collected for website analytics, improvement of
our services, and to enhance the user experience.
3. Information Sharing
- We may share your personal information with the hotels you book through our website to
facilitate your reservation.
- We may share your information with trusted third-party service providers who assist us
in operating our website, processing payments, and delivering services to you. These
providers are contractually obligated to maintain the confidentiality and security of
your information.
- We may disclose your information if required by law, to protect our rights, or in the
event of a merger, acquisition, or sale of our business.
4. Data Security
- We implement appropriate security measures to protect your personal information from
unauthorized access, alteration, disclosure, or destruction.
- We use secure encryption protocols for transmitting sensitive information, such as
payment details, over the internet.
- While we strive to protect your information, please note that no method of transmission
or storage is completely secure, and we cannot guarantee absolute security.
5. Data Retention
- We retain your personal information for as long as necessary to fulfill the purposes
outlined in this Privacy Policy, unless a longer retention period is required by law.
6. Third-Party Links
- Our website may contain links to third-party websites or services. We are not
responsible for the privacy practices or content of those websites. We encourage you to
review the privacy policies of third-party websites before providing any personal
information.
7. Children’s Privacy
- Our website is not intended for children under the age of 18. We do not knowingly
collect personal information from individuals under 18 years of age. If we become aware
of any such data, we will take appropriate steps to delete it.
8. Updates to the Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be effective upon
posting the revised policy on our website. We encourage you to review this policy
periodically.
If you have any questions or concerns regarding our Privacy Policy or the handling of your
personal information, please contact us at contact@hoteldcstar.com.
