Refund & Cancellation

Each hotel listed on our website has its own cancellation policy, which may vary. The specific cancellation policy for your reservation will be displayed during the booking process and in your booking confirmation.
It is your responsibility to review and understand the cancellation policy before making a reservation.
To cancel your reservation, you must follow the cancellation procedure outlined in the hotel’s policy. This may involve contacting our customer support or canceling through your online account, if applicable.
Please note that some bookings may be non-refundable or subject to penalties if canceled or modified.

If you wish to modify your reservation, such as changing dates, room types, or guest names, you must follow the modification procedure specified by the hotel. This may involve contacting our customer support or making changes through your online account, if applicable.
Modifications are subject to availability and the terms and conditions of the hotel.
Please note that modifications may be subject to additional charges or fees, depending on the hotel’s policy.

Refunds, if applicable, will be processed based on the cancellation policy of the hotel and any applicable fees or penalties.
If your reservation is eligible for a refund, it will be issued using the original payment method used for the booking.
Refunds may take a certain period to process, and the timeline can vary depending on the hotel, payment provider, and other factors beyond our control.

Some hotel bookings may be marked as non-refundable, indicating that they are not eligible for cancellations or refunds. These bookings are typically offered at a discounted rate.
If you have a non-refundable booking, it means that you will not be entitled to a refund, even if you cancel or do not show up for your reservation.

In the event of unforeseen circumstances or force majeure events (such as natural disasters, government regulations, or emergencies), the hotel or our website may need to modify or cancel bookings without prior notice. In such cases, our refund and cancellation policy may be subject to change.

For cancellations, modifications, or refund-related inquiries, please contact our customer support using the provided contact details. It is important to provide your booking details for faster assistance.